Terms of Service

Last updated: 2025-11-09

These Terms of Service govern your use of the Trackility utility tracking service. By accessing or using our service, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you may not use the service.

1. Acceptance of Terms

By creating an account, accessing, or using Trackility, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms constitute a legally binding agreement between you and the service provider.

If you are using the service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms.

2. Description of Service

Trackility is a utility tracking service that allows you to:

  • Track and manage utility meters and consumption data
  • Record and monitor utility invoices from suppliers
  • Track payments from renters and to suppliers
  • Manage multiple property locations
  • Generate summaries and reports of utility usage and payments
  • Set up charge rules for utility billing

The service is provided for personal and non-commercial use to help you manage utility tracking for your properties.

3. User Accounts and Responsibilities

Account Creation: To use Trackility, you must create an account by providing a username and password. You are responsible for:

  • Maintaining the confidentiality and security of your account credentials
  • All activities that occur under your account
  • Ensuring the accuracy and completeness of all data you enter
  • Notifying us immediately of any unauthorized use of your account

Account Security: You must not share your account credentials with any third party. You are solely responsible for any loss or damage resulting from unauthorized access to your account.

Account Termination: We reserve the right to suspend or terminate your account if we detect misuse, abuse, violation of these terms, or any fraudulent activity.

4. Acceptable Use

You agree to use Trackility only for lawful purposes and in accordance with these Terms of Service. You agree not to:

  • Use the service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to any part of the service, other accounts, or computer systems
  • Interfere with or disrupt the service or servers connected to the service
  • Upload or transmit any viruses, malware, or malicious code
  • Use automated systems (bots, scrapers) to access the service without permission
  • Reverse engineer, decompile, or disassemble any part of the service
  • Use the service to store or transmit any content that violates any applicable laws or regulations

Violation of these restrictions may result in immediate termination of your account and legal action.

5. Data Accuracy and Responsibility

You are solely responsible for:

  • The accuracy, completeness, and timeliness of all data you enter into the system
  • Maintaining backups of your important data
  • Verifying the correctness of meter readings, invoices, and payment information
  • Ensuring compliance with all applicable laws and regulations regarding your data

Trackility is a tool to help you track and manage your utility data, but we do not guarantee the accuracy of data entered by users. You should verify all calculations and data independently for important financial or legal purposes.

6. Privacy and Data Protection

Your use of Trackility is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the service, you consent to the collection and use of your information as described in the Privacy Policy.

Key points:

  • We store only the data necessary to provide the service
  • We do not share your data with third parties except as required by law
  • You retain ownership of all data you enter
  • You can request deletion of your account and data at any time

For complete details, please review our Privacy Policy.

7. Intellectual Property

Service Ownership: All content, code, design elements, features, and functionality of Trackility are owned by the service provider and are protected by copyright, trademark, and other intellectual property laws.

Your Data: You retain all ownership rights to the data you enter into the service. By using the service, you grant us a limited license to store, process, and display your data solely for the purpose of providing the service.

Restrictions: You may not reproduce, redistribute, modify, create derivative works from, or exploit any part of the service without express written permission. This includes but is not limited to copying the design, functionality, or code of the service.

8. Service Availability and Modifications

We strive to provide reliable service, but we do not guarantee that the service will be available at all times. The service may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Technical issues or system failures
  • Circumstances beyond our reasonable control

We reserve the right to:

  • Modify, suspend, or discontinue any part of the service at any time
  • Add or remove features
  • Change service functionality

We will make reasonable efforts to notify users of significant changes, but we are not obligated to provide advance notice for all modifications.

9. Limitation of Liability

Trackility is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy, reliability, or completeness of data

To the maximum extent permitted by law, we shall not be liable for:

  • Any direct, indirect, incidental, special, consequential, or punitive damages
  • Loss of data, profits, revenue, or business opportunities
  • Errors or inaccuracies in the service or data
  • Interruption or cessation of the service
  • Any damages resulting from your use or inability to use the service

You use the service at your own risk. We recommend maintaining independent backups of your important data.

10. Indemnification

You agree to indemnify, defend, and hold harmless the service provider, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the service, violation of these Terms of Service, or infringement of any rights of another party.

11. Termination

By You: You may terminate your account at any time by contacting us and requesting account deletion. Upon termination, your access to the service will be immediately suspended, and your data will be deleted in accordance with our Privacy Policy.

By Us: We reserve the right to suspend or terminate your account immediately, without prior notice, if you:

  • Violate these Terms of Service
  • Engage in fraudulent, illegal, or harmful activities
  • Misuse or abuse the service
  • Fail to comply with applicable laws or regulations

Upon termination, your right to use the service will immediately cease, and we may delete your account and data. Sections of these terms that by their nature should survive termination will remain in effect.

12. Changes to Terms

We reserve the right to modify or update these Terms of Service at any time. When we make changes:

  • We will update the "Last updated" date at the top of this page
  • We may notify users of significant changes via email or through the service
  • Continued use of the service after changes constitutes acceptance of the modified terms

If you do not agree to the modified terms, you must stop using the service and may request account deletion. It is your responsibility to review these terms periodically for any changes.

13. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes arising out of or relating to these terms or the service shall be resolved through good faith negotiation.

If you have any concerns or disputes regarding the service, please contact us first to attempt to resolve the matter amicably.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: